Available 24 hours a day, 365 days a year, the Operations Center is able to guarantee a response in less than 11 seconds to customer calls for any need, such as roadside assistance, medical advice or simply to be supported in reporting a claim.
In order to offer the best service available, the multilingual operators are supported by the Medical Service, which is always available to immediate answer medical cases and ongoing medical advice by telephone.
Assistance cases
health/travel
Assistance cases
car/home
Inbound
calls
Years of leadership
in assistance
Telephone rings -
Average response time
Multilingual
operators
INSTANT RESPONSES
24-hour Operation Center and Call Center
DYNAMISM
in the way
we operate
INNOVATION
of products
and services
FLEXIBILITY
in meeting our
Customers’ needs
Partners services
national and international networks
The strong experience in dealing with networks of domestic and international service partners and with network of affiliated body shops let Nobis be able to guarantee to insured high level protection all over the world.